Questions
Still stuck? Talk to a florist.
What time do I need to order for same-day delivery?
Order by 8 pm and it goes out the same day. That cutoff is the same every day of the week, including Sundays, and the same everywhere we deliver, from downtown to Alabaster. Orders placed after 8 pm go out the next day.
Where do you deliver?
Birmingham and about 30 miles around it across Jefferson and northern Shelby counties. Check any ZIP code on our delivery page.
What are your hours?
The studio is open every day from 7 am to 9 pm, including Saturdays and Sundays. Call or text us any time in those hours and a florist will pick up.
How much is delivery?
From $9.95 in central Birmingham to $19.95 for the outer metro. You’ll see the exact fee on the product page as soon as you enter a ZIP code. Subscriptions deliver free.
Will it look like the picture?
Very close. Flowers are seasonal, so if a particular stem isn’t at its best that morning, your florist substitutes something of equal or greater value in the same colors and style. You’ll get a photo of the finished arrangement before it leaves.
What if nobody is home?
We leave arrangements in a shaded, safe spot if it’s appropriate, or with a neighbor or front desk. If we can’t do either, we call the recipient and try again the next delivery day at no charge.
Can you deliver to a hospital?
Yes, including UAB, Children’s of Alabama, St. Vincent’s, Grandview, Brookwood and Princeton. Many ICUs don’t allow fresh flowers, so we check with the unit first. Include the room number in delivery notes.
Can you deliver to a funeral home or church?
Yes. Add the service time in delivery notes and we’ll arrive at least two hours before it starts.
How do subscriptions work?
Pick a size and frequency. Two days before each delivery we email a reminder with links to skip that delivery or pause the subscription. Cancel any time with no fees.
What’s your freshness guarantee?
If your flowers don’t stay fresh for seven days with basic care, send us a photo and we’ll replace them or refund you.
Is checkout secure?
Payment is handled by Stripe, so your card details never touch our servers and we never store them.